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Forklift Pioneer  Training Terms & Conditions




Fees quoted are exclusive of VAT, which will be added at the ruling rate.



We will accept your booking verbally, but it must be confirmed by either, a confirmation letter on your company headed paper or official purchase order.
These can either be posted or faxed. a minimum £50.00 Non-refundable deposit I required prior to any booking made through us.


Fees to be paid prior to commencement of training. Certificates will be dispatched
on successful completion of the course.


you have 14 calendar days to cancel the booking contract under the Consumer Contracts Regulations. The cooling-off period starts the day after you agree to go ahead with the service.
Cancellations of bookings received by us unless than seven days prior to the course. If you book within the 14 days of booking your cooling off period may be void but can be rescheduled depending on our discretion. please be aware that deposits will not be refunded

commencement will be subject to a cancellation fee of 50% of the course fee
unless the course is rebooked at that time. An invoice will be sent for the 50% charge and further invoice for 50% will be sent when the rebooked course is completed.

If our instructor attends your site to conduct a booked course but is unable to do so due to a lack of facilities or any other failure, which is your responsibility, fees will be payable in full.

Age limited Over school leaving age for agriculture and horticulture industry Over school leaving age for factories and warehouses Eighteen years of age for construction sites

Fitness Lift truck operators should be physically capable of operating the machine safely and be able to recognise its limitation and potential dangers. Guidance may be obtained from HSE employment medical Advisory service.

Our instructor will normally attend 08.30 and will require the following facilities.

1. Your truck (one per course in a safe sound mechanical condition from the duration of the course, including certificate of thorough inspection as submitted for insurance purposes.

2. A supply of stackable loads and empty pallets in a practical training area set aside from the main working area and preferably undercover.

3. On most courses for novices we will require access to the main work area and our instructor will arrange times.

4. On most courses we will require access to a room in which we can conduct classroom type lessons.

5. Your trainee's UNINTERRUPTED attendance for the duration of the course.



“Employers have a legal duty under the Health & Safety at Work Etc Act 1974 to provide adequate training and instruction to all their employees. Training by an accredited Lift Truck Organization will help employers meet this duty in respect of Lift Truck Operators.”


(i) It shall be the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees. (ii) Without prejudice to the
generality of an employer’s duty under the preceding subsection, the matters to which that duty extends include in particular:

(a) The provision and maintenance of plant and systems of work that are, so far as is
reasonably practicable, safe and without risk to health.

(b) Arrangements for ensuring, so far as is reasonably practicable, safety and absence of risks to health in connection with the use, handling, storage and transport of articles and substances.

(c) The provision of such information, instruction, training and supervision as is necessary to ensure, so far as is reasonably practicable, the health and safety

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